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Shipping Information

Please see below for detailed shipping information. Our goal at MALA Boutique is to get your items processed and on their way as quickly as possible.

SHIPPING TO CANADA:

***As of November 18 2024, due to the Canada Post strike, we will be charging a flat fee of $24.99 on all orders within Canada.*** 

We offer FREE ground shipping on orders over $300 before tax within Canada. Please see info below for order details.

All shipping fees are non-refundable. Shipping times are estimated and start from the date the order has been shipped out.

Change of address
We are not able to change a shipping address after an order has been processed. Additionally, we are unable to redirect a delivery once it has shipped out.

Refused Package/Wrong Address
In the event that an order is sent back to us due to the package being refused or undeliverable for any reason, you will be charged the shipping amount for it to come back to us. Once the package is in our possession, we will contact you to determine how you would like to proceed.

Shipping Delays
All orders being placed will be shipped out within 48 hours from the time the order has been processed. Some delays in shipping may occur due to unforeseen circumstances. We are not responsible for any shipping delays.

Taxes and Duties
Taxes are determined at time of checkout depending on the destination of the package.

You will be charged according to your provincial tax rate shown at time of checkout. There are no additional taxes or duties charged to you upon delivery. The price shown at time of checkout is your final price.

SHIPPING TO THE US:

MALA Boutique currently only ships to Canada and the U.S.A. If you would like to place an international order and live outside of the U.S.A, we will do our best to accommodate you. Please contact us at (416) 938-8551 for further details.

Change of Address
All Shipping fees are non-refundable. Shipping times are estimated and start from the date the order had been shipped out. We are not able to change a shipping address after an order has been processed. Additionally, we are unable to redirect a delivery once it has shipped out.

Refused Package/Wrong Address
In the event that an order is sent back to us due to the package being refused or undeliverable for any reason, you will be charged the shipping amount for it to come back to us. Once the package is in our possession, we will contact you to determine how you would like to proceed.

Shipping Delays
All orders being placed will be shipped out within 48 to 72 hours from the time the order has been processed. Some delays in shipping may occur due to unforeseen circumstances. We are not responsible for any shipping delays.

Taxes and Duties
Orders shipped to the U.S.A are not subject to any sales tax upon checkout. You will be charged sales tax according to your shipping state when the item/items are delivered. If any duty is incurred, you will be charged then as well.